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We’d love to hear from you!

At KZASRE, your satisfaction is our priority. Whether you have questions about our products, orders, shipping, returns, or any other inquiries, our team is here to help.


Customer Service Contact Information

Email: sales@kzasre.com (We aim to reply within 24–48 business hours)

Phone: +852 5242 2268

Business Hours: Monday – Friday: 9:00 AM – 6:00 PM (Hong Kong Time) (Closed on weekends and Hong Kong public holidays)


Mailing Address

KZASRE RM. 1801, EASEY COMM. BLDG. 253-261 HENNESSY ROAD WANCHAI, HONG KONG


How Can We Help You?

You can reach us for the following:

  • Order status and tracking
  • Product information and sizing
  • Returns & Exchanges
  • Shipping inquiries
  • Wholesale or business cooperation
  • General feedback and suggestions

Response Time

  • Email: We usually respond within 1–2 business days.
  • Phone: Available during business hours only.

For the fastest response, we recommend sending us an email with your order number (if applicable) and detailed information.


Company Information

KZASRE A fashion brand specializing in premium women’s sweaters and dresses.

Registered Address: RM. 1801, EASEY COMM. BLDG. 253-261 HENNESSY ROAD, WANCHAI HONG KONG


Thank you for choosing KZASRE. We appreciate your support and look forward to serving you!